Insurance Representative

Tampa/Westshore area- Immediate Openings for Customer Service professionals with experience with Property & Casualty background. $14 an hour temp/perm. Solid reputable company! Great environment M-F standards business hours. Apply TODAY!
Provides customers with enhanced service in the placement and maintenance of residential property insurance.
Job Responsibilities / Functions
oResponds to all manners of inquiry and questions from agents, customers and internal departments.
oProvides agents and insured customers accurate information.
oResearches and resolves issues.
oAnswers calls professionally and expediently.
oReceives credit card payments.
oProvides administrative, general office and clerical services as required.
oProcesses mail and all other correspondence.
oParticipates in projects/assignments that support policy service.
oMaintains the superior level of customer service.
Job Requirements:
Licensure: 20-44, 2-20 or 4-40 preferred.
Demonstrated skills in the use of computer software applications. Specific knowledge in a particular line of business and / or additional education may be required by the hiring business unit. Familiarity with various types of insurance policies preferred.
Proven ability in customer service required. Ability to communicate interpersonally with individuals and groups via telephone and in writing. Ability to communicate effectively with a wide variety of technical / professional / consumer clients. Ability to develop and maintain open and trusting working relationships with clients / agents in order to gather pertinent information. Ability to balance timeliness and accuracy. Ability to listen and communicate clearly while maintaining proper confidentiality. Strong decision-making and problem solving skills. Ability to innovate regarding methods and approaches to existing and future work processes. Ability to be resourceful in information gathering and assess information for the best possible decision.

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