Business Office Manager

Job Overview
It's all about your Journey...where will Compassion take you?
Come join one of the nations' top Long Term Care, Skilled Nursing health care providers in our dynamic facilities located in Seminole, FL.
As one of America's top leading providers of medical services and rehabilitation for elderly patients in communities across the nation, Consulate Health Care provides the highest standard of services for short-term and long-term care needs. Our professionals impact our organization, our clients, and their families in a variety of constructive ways, every day. Even as we've grown to become the sixth-largest provider in the nation and the largest in the Sunshine State, it's the little things we do while fulfilling our mission statement of "Providing Service with Our Hearts and Hands" that really make the difference.
A position with Consulate Health Care means more than just a paycheck. We believe in creating a positive environment that reinforces your efforts to succeed and supports your long-term career development. We offer the opportunity to work with large corporation, but with the benefit of a small company feel!
As Business Office Manager, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. Responsible for managing all functions of the business office, including billing, collections, resident trust, payroll and accounts payable. The BOM position supervises the Business Office staff, including the Receptionist, the Business Office Coordinator, the Assistant BOM (if applicable) and any other staff in the care center business office. This position works closely with the Regional Directors of Business Office Services and the Central Billing Office. The position focuses on the billing of all payor classes. This job description does not list all the duties of the job. You may be asked by the supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time, for any reason.
Duties and Responsibilities
Lead and coordinate all aspects of the business office, including supervision of the billing, collecting, resident trust accounting, payroll and accounts payable functions.Responsible for the supervision, hiring and training of the business office staff.Responsible for coordinating and directing the day to day responsibilities of the business office staff.Ensures the business office functions are adequately staffed to minimize gaps in coverage.Responsible for all aspects of the resident trust accounting system, including security of patient funds.Oversee the patient billing system to ensure accuracy of patient account billing information, including coordination with other departments necessary.Responsible for all patient related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure accurate balances, timely billing and collections.Responsible for front end collections of A/R balances due from residents while in-house (meets with residents and responsible parties upon admission and routinely thereafter to follow up on collections).Responsible for back end collections of A/R balances due from residents after discharge.Manage the Medicaid pending application and conversion process to ensure timely resolution.Responsible for month-end closing of billing system in accordance with company policy and timelines.Responsible for timely processing of charges, adjustments, refunds, payment posting and write offs.Ensures patient bills and collection letters are processed accurately and timely.Provide Central Billing Office with additional billing information to clear claim edits and rejections.Coordinate responses to various audit requests.Ensures payroll records are processed accurately and timely.Ensures accounts payable invoices are processed accurately and timely.Coordinates and attends meetings as needed.Supervise/manage/direct the selection, training, development, appraisal of personnel.Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.Participate in proactive team efforts to achieve departmental and company goals.Provide leadership to others through example and sharing of knowledge/skill.Embrace Consulate Health Care's five core values of compassion, honesty, integrity, respect and passion, and incorporate them into one's daily job function.All other duties as assigned.
Position Requirements
Must possess, as a minimum, a Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or an equivalent combination of education and experience
Must have, as a minimum, one (1) year experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience.
Prior supervisor experience in a business office setting preferred.
Point Click Care (PCC) billing system experience preferred.
National Data Care Resident Funds Management System (RFMS) experience preferred.
Facility and Benefit Information..Company Overview
Where Will Compassion Take You?
At Consulate Health Care, we're looking for talented, compassionate and hard-working individuals who are eager to serve others. Our team members go above and beyond to give our residents and patients the care they deserve €” so you'll find that every day with Consulate Health Care offers new and exciting opportunities to learn and grow. Compassionate hearts and passionate dedication €“ these two qualities shine in our team members and provide the foundation for our mission of "Providing Service With Our Hearts and Hands". The compassion you'll show to residents, patients and their families is the lifeline of our business, while relationships with your peers and coworkers will strengthen our vibrant, diverse community.
Consulate Health Care is one of the nation's leading providers of Senior healthcare services, specializing in post-acute care. Operating in 21 states, we offer services ranging from short-term transitional care to Alzheimer's and dementia care.
24-hour skilled nursing care
Comprehensive post-acute care
Physical, Occupational and Speech therapies
"Your Journey Home" short-term rehab program
Alzheimer's and dementia care
Care for medically-complex patients

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